At Kenna Hues, we aim to deliver your fashion and apparel products quickly and securely. Please review our shipping guidelines below.
1. Delivery Areas
- International shipping is not available at this time.
2. Delivery Time
- Orders are typically processed and dispatched within 2–3 business days after confirmation.
- Estimated delivery time is 5–7 business days depending on your location.
- Delays may occur due to holidays, courier issues, or unforeseen circumstances.
3. Shipping Charges
- Standard shipping charges may apply and will be displayed at checkout.
- Occasionally, we may offer free shipping promotions which will be clearly mentioned on our website.
4. Payment Method
- All orders are Cash on Delivery (COD) only.
- Customers are required to make payment in full at the time of delivery.
5. Order Tracking
- Once your order is dispatched, you will receive a confirmation email or SMS with tracking details (if available from our courier partner).
6. Failed Deliveries
- If you are not available to receive the package, the courier may attempt redelivery.
- Orders not accepted after two delivery attempts may be returned to us and considered canceled.
7. Damaged or Lost Packages
- If your package arrives damaged, please refuse delivery and notify us immediately at [email protected].
- For lost packages, we will coordinate with the courier company to resolve the issue.
8. Contact Us
For any shipping-related inquiries, please contact us at:
📧 [email protected]